Majyd Aziz
Forty years ago in October, I boarded a plane at JFK International
Airport, New York City, after spending one year at Tri-State College, Angola,
Indiana and three years at Ball State University, Muncie, Indiana, and headed
for my home city, Karachi. Honoring the wishes of my paterfamilias, I successfully
completed by BS in General Business Administration and my MA in Management.
Despite the mocking of quite a few relatives who were ready to place bets that
I would be home after within six months in USA, my parents knew in their hearts
that I would not let them down. Lo and behold, all five brothers (and also our
boys and girls) came back armed with US degrees. Within days of landing in
Karachi, I was told to report to the factory textile mills and given an office
and the title of Director Administration, Accounts and Finance.
The above narrative takes on special meaning to manifest my
transformation from a student in an alien land to a boss in a family venture.
Overnight, I became, what the entrepreneur, owner, and investor of a business
or industry is referred to in Pakistan --- SETH. A culture of Sethnomics began
while textbook Economics ended when I sat on the Director’s chair. For forty
years, I have been routinely called Seth. So much so, that even internal mail
as well as vouchers and bills are addressed as Majyd Seth instead of Majyd
Aziz. For forty years, I have always been contemptuous of this honorific and I
hate this word every day of my life. Much to my chagrin, our next generation is
also referred to as Seth and even when my son was less than ten years old and
would at times accompany me to the factory, he too was called Aly Seth. Today
he is 34 but the title has struck to him like an albatross.
Notwithstanding my personal attitude towards this title, Sethnomics is
very much present in trade and industry. It is not exclusive to mega tycoons or
the nabobs of business. Even the owner of a micro-enterprise is a Seth. Mian
Mansha, officially the richest man in Pakistan is a Seth. Probably, the guy who
runs the seedy gambling parlor too is a Seth. However, before trying to ridicule
this title or before trying to sound presumptuous, it is pertinent to
understand and comprehend the role played by the Seths in building the economic
base of Pakistan and whether their progeny have adopted the same vision, the
same passion and the same powers. Yes, the first two decades were a different
era as during that period, the country saw the advent of a monopolistic class
of a comparatively inward-looking, elitist, smaller group who controlled the
main essentials of wealth – finance, real estate, industry -- and who resisted
a broad-based economy because that would have directly jeopardized their
exclusive situation. This group consisted of what Dr Mahbub ul Haq derisively
called the ’22 families’. It was Z A Bhutto, the ultimate rabble-rouser, who
introduced his Islamic Socialism slogan and managed to break the stranglehold
of this privileged group.
The so-called ’22 families’ were the original Seths but when they faced
the onslaught of Bhutto and his Politburo, most of the families split but,
after a prolonged sojourn, were back on the driving seat. So, many more Seths
were created. It is important to mention here that during the dark days of
Islamic Socialism, a new cadre of Seths was created. This cadre earned their
wealth in whatever way through their presence in the corridors of power or got
rich by milking financial institutions dry and then ensuring that loans were
written off forever. As time went by, Seths were aplenty. The original concept
of Seth was ceding to this new persona of a Seth. Still, to paraphrase the
words of a Baloch politician, “A Seth is
a Seth, whether hereditary or whether nouveau riche.”
One sector that is primarily dependent on Sethnomics is the textile
processing industry. SITE Karachi has over 35% of the nation’s dyeing and
printing mills in the organized sector. Invariably, except for a few that one
could count on fingers, these mills are micro-managed by the Seths. The
customers are not comfortable in dealing with marketing managers or sales
representatives. Yes, they would like to be reassured by the technical
‘masters’ but their focus is on the Seth. Thus, many owners of these units are
in their factories most of the time.
Another example that would reflect the Seth-vs-Professionals is the tea
industry. The two major brands are Lipton and Tapal. The former is a
professionally managed entity where decisions are taken by a remunerative
management team while the latter is a third-generation family-owned enterprise.
Both brands are popular and both have their own dynamics. However, is Tapal a
global brand, considering the fact that its owners have deep pockets to finance
and market the brand? Is Sethnomics at work here too?
A recent phenomenon in the clothing retail sector has been the
proliferation of outlets of well-known apparel brands. As the creator and owner
of Hustler, an innovative apparel brand, I used to advice other garment
manufacturers to set up their own retail outlets and not to depend totally on
existing retail shops. That was in the Nineties. Nearly all of them rejected my
advice and in turn suggested that I have my head checked by a shrink. Well,
when these brand owners faced non-payments from retailers and when they discovered
they were not in control of the marketing at retail stage, they made the paradigm
shift and desperately set up outlets all over the country. Although controls
and systems are in place, the Seth syndrome is very much there because all
these brands are family-owned. Not a single unit is listed on the stock
exchange. Decision making is concentrated in the hands of owners in much the
same manner it was when the brands were placed in non-owned retail shops.
Sethnomics!
Ironically, family-owned businesses or Seths are never given the importance
they deserve. Foreign supported programs for entrepreneurship development are
targeted towards a new breed while nominations from applicants who already work
in family businesses are shunted aside. What is conveniently forgotten is the
fact that this new breed of entrepreneurs would eventually become Seths. At the
same time, it is worthwhile to pinpoint here that the newcomers in established
family concerns are more often than not technocrats and have their own fresh
ideas and motivation. They are far more inclined to introduce innovation and establish
corporate social responsibility than their elders did. They are also more
disposed towards ensuring the continuation of their business and that in
future, these businesses should not be just depending on family members. They
are also keen to utilize all available business development tools, including participation
in exhibitions, delegations, and Chambers and trade Associations. Sethnomics
works, but at an open, formal and higher level.
Muhammad Ali, former Chairman SECP, in a recent op-ed very aptly stated
that “This requires a paradigm shift in Corporate Culture
away from the largely prevalent ‘Seth Culture’ where companies would be
required to invest in the longevity of the business leading to
institutionalization/corporatization of the company.”
Sethnomics is required to control politics in company as compare to Institutionalization/corporatization of the company .
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